All products are brand new, unless explicitly described as refurbished or used.  We make every effort to process and ship your order the same day received; however, orders received after 12 PM MST are usually not able to be processed until the following day.  Due to warehousing related issues, certain products must be transferred internally from other warehouse locations and may result in a shipment date several days after the initial placement of your order.  All orders are shipped via UPS.  The pricing below applies only to shipments within the contiguous United States.

Please note that shipments to certain locations may cost more (examples of such delivery locations are military bases, Alaska, Hawaii, Puerto Rico, and any of the U.S. Virgin Islands).  Shipping estimates below are generally for orders under five pounds which do not exceed the dimensional size-weight requirements for UPS standard pricing.  Heavier orders and shipments of unusual shape, size, and density may result in increased cost.  Additional charges may not be calculated until the order is being prepared.  We will make efforts to notify you if there is an increase in the shipping charge or your order prior to shipment.

Shipping Options*

*(these prices apply only to orders originating on this website, phone orders and orders originating from other websites may incur additional charges)

 Order and Payment

You may call in to place your order or conveniently place your order over our website at our competitive web pricing.  Note that there are occasional "Web Only Specials" with benefits such as free shipping, please see the order page for the particular product you are interested in for details.

You can quickly and easily place your order over the phone, our friendly customer service representative will be glad to assist you. Payment can be made with VISA, MasterCard or any of the Novus Brand cards (Bravo, Discover, etc.).  Sales tax is charged on instate orders if required by law. 

Individual product descriptions and pictures  are claims and representations of the manufacturer and/or distributor and are not guaranteed to be accurate. Photographs may not match product exactly.  Prices are subject to change without notice. Mistakenly posted and outdated prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.

Risk of Loss

All products are shipped F.O.B.  We bear the risk of loss only until your order is delivered to the carrier.  At that point, the risk of loss falls on you, the customer.  You have the option to fully or partially insure the order.  In the event the product is lost or damaged in shipment, failure to insure the package will bar any compensation.  Insurance is available at a nominal cost and our representatives can provide you with exact information.  

Return Policy

Ten (10) day return policy on most products.  A return authorization # must be requested prior to returning items.  Please send product back in original package with all instruction, stickers, etc.  A minimum 15% re-stocking fee is applied on all returns. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Please Include a copy of your invoice with all returns.  Please note that original shipping charges are non-refundable.  Nonconforming returns or otherwise incomplete returns may be accepted at our discretion; however, a minimum 25% restocking fee will apply.  Examples of nonconforming returns include items returned without original packaging, and/or missing or damaged parts/components.  We reserve the right to reject non-conforming returns.  Restocking fees will be deducted from the original amount billed and the remaining balance will be credited to the original credit card or other method of payment.

Privacy Policy

Pro Motorcycle will not, IN ANY MANNER, distribute or sell information gathered from our website, emails, phones calls, etc. 

We are committed to keeping ALL our customers information private and will only post customer testimonials, comments and messages with express consent. 

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